VoIP Phone Prices and VoIP Pricing in New Zealand for 2025

Did you know switching to VoIP can cut international calling costs by up to 90%? In 2025, understanding New Zealand’s VoIP pricing—from free plans to scalable enterprise options—helps pick the right service to save money and boost communication flexibility with minimal hardware needs.

Overview of VoIP Pricing in New Zealand for 2025

VoIP (Voice over Internet Protocol) phone pricing generally includes subscription fees, call rates, and virtual number charges. New Zealand’s VoIP pricing environment in 2025 features several common models:

Subscription-Based Cloud PBX Plans: Providers like Zadarma offer monthly subscriptions per user or member with tiered pricing packages that adjust according to company size.
Open-Source Software with Support Fees: Asterisk provides a free-to-use core VoIP software but charges for support and maintenance services.
Call Charges and Virtual Numbers: International and local call rates vary, and virtual phone numbers are usually available for a monthly fee.
Additional Fees: May include hardware purchases, installation services, advanced feature add-ons, and integration costs.

Businesses should assess total cost of ownership—including monthly plans, setup, hardware, and support—to determine the most suitable and cost-effective solution.

Expected Pricing Details for 2025 VoIP Phone Services

Zadarma Pricing - Cloud PBX Packages

Zadarma offers a cloud-based VoIP phone system that reduces the need for extensive hardware installations. Pricing information provided by the provider indicates scalable and transparent charges for various business sizes:

Standard Plan (fewer than 5 users): Free
Office Plan (2 to 6 members): Approximately NZD $58 to $65 per month (USD $39-$44)
Corporation Plan (5 to 20 members): Approximately NZD $115 to $128 per month (USD $79-$88)

Virtual phone numbers are typically available starting at around NZD $3 per month (USD $2), with international call rates varying by destination. Specific rates and terms should be verified directly with the provider, as they may change.

Asterisk Pricing - Open Source with Paid Support

Asterisk is an open-source VoIP platform that does not charge a software license fee but offers paid support plans. Organizations with the in-house IT capacity to manage customization may consider this option.

Support plans start at approximately NZD $880 per year (USD $595) for Single System Level 1.
Higher support levels, such as Multi-System Level 4, cost up to about NZD $11,800 per year (USD $7,995), depending on system complexity.

These prices represent support services rather than software costs. Businesses interested in Asterisk should review detailed support offerings to determine appropriate plans.

Hardware and Integration Considerations

VoIP phone pricing frequently involves additional hardware expenses:

VoIP Handsets: While specific handset pricing for New Zealand in 2025 is not provided here, cloud-based platforms like Zadarma support softphone applications on PCs and smartphones, which can reduce initial hardware investments.
Installation: Providers often offer professional installation services or collaborate with local technicians to assist business setups.
Integration: Many leading providers support SIP trunking, CRM integrations (such as Salesforce and Zoho), call analytics, and mobile support (iOS, Android). These features may involve additional setup costs.

Businesses may initiate VoIP use with minimal hardware, utilizing mobile or desktop apps, and expand device usage as needed.

Established VoIP Providers Operating in New Zealand

Several providers have a presence in New Zealand and offer various options based on pricing, infrastructure, and support:

Zadarma: Suitable for small to medium-sized businesses seeking cost-effective solutions with international reach through virtual numbers.
Asterisk: Designed for organizations with in-house IT teams requiring scalable and customizable systems without software licensing fees.
Spark and Voyager: Provide cloud solutions supported by robust New Zealand data centre infrastructure, fitting enterprises that prioritize reliable service.
Mikipro and 2talk: Cater mainly to small businesses and residential customers, offering integrated communication services with local support.

Selecting providers with established local infrastructure and support can contribute to service stability and customer assistance.

Factors Contributing to VoIP Cost Efficiency in 2025

VoIP phone services in New Zealand have the potential to significantly reduce communication costs, particularly for international calls, compared to traditional telephony. The cloud PBX model allows businesses to pay according to usage and scale services as appropriate.

Typical VoIP service packages include features such as:

Automated call forwarding, interactive voice response (IVR), and voicemail-to-email functionality
SMS messaging capabilities
Call recording and analytics
CRM and API integrations

These features can support improved communication workflows while enabling cost management.

Considerations When Selecting a VoIP Price Plan in New Zealand for 2025

To evaluate VoIP phone options in New Zealand, consider the following points:

Small businesses and startups may benefit from Zadarma’s free plan or low-cost subscriptions priced under NZD $65/month.
Medium and larger businesses could explore Zadarma’s Corporation Plan (up to approximately NZD $128/month) or offerings from local providers like Spark and Voyager.
Organizations with technical expertise might find Asterisk appealing for its no-license-fee platform, though budgeting for paid support starting around NZD $880/year is recommended.
Virtual number fees (approximately NZD $3/month) and international call rates should be reviewed.
Account for potential hardware and installation costs.
Prioritize providers offering reliable local data centre infrastructure and accessible customer support.

Overall, VoIP in New Zealand during 2025 provides scalable communication solutions with various pricing options that allow businesses to tailor services without compromising quality.

Sources

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